Specialists in industrial and commercial pipework, heating and process systems - Established in 1920


pipework upgrade
Project Updates

Pipework upgrades at HMP Shotts

We’re pleased to report that we’ve been appointed by the Scottish Prison Service to deliver a pipework upgrade for the heating and domestic hot water system at HMP Shotts.

The project involves the design, supply and installation of replacement below-ground medium temperature hot water (MTHW) heating pipework, with new pipework sections installed above ground and within new concrete ground ducts, in addition to the isolation, draining and capping of below-ground MTHW pipework being made redundant as part of the works.

Gary Shepherd, managing director at James Ramsay, said “We’ve been working with the Scottish Prison Service for many years and are always proud to support vital public services by working in partnership with on-site facilities and estates teams to minimise disruption during essential work.

“As well as liaising with other contractors to facilitate a safe working environment for all, we also have the in-house resources to support the seamless delivery of the upgrade with temporary service measures to maintain continuity throughout.”

In addition to our team of mechanical engineers, this particular specification will include structural engineering to carry out the full design of the new concrete ground ducts, duct covers and pipework/services supports.

Before work commences, our team will carry out a comprehensive survey of the site services and the site-wide MTHW heating network, including all connected plant rooms, to familiarise ourselves with the requirements of this work scope. Our engineers will also be responsible for commissioning the new system to ensure it is up and running smoothly before a comprehensive handover.

At James Ramsay, we have an expert team of pipefitters and heating engineers with the capability to carry out a wide range of pipework installations, repairs, upgrades and modifications to your commercial and industrial pipework. Find out more here.

About HMP Shotts

Built in 2012, the prison has a capacity of 553 and aims to provide secure, safe, caring and productive environment, while providing opportunities for those in custody to come to terms with their sentences and address their offending behaviour.

Shotts also houses the National Integration Centre (NIC) which holds approximately 60 adult male prisoners who are in the initial stages of sentences of eight years or more and prepares them for eventual movement to mainstream prisons.

Girvan Distillery
Project Updates

Shutdown complete at Girven Distillery

We recently completed a successful shutdown project at William Grant’s Girvan Distillery in South Ayrshire – one of the largest whisky distillery facilities in Scotland, and one of the most energy-efficient.

Working to a tight schedule across the weekend to ensure downtime was minimised and production back up to full capacity by Monday morning, our team of five was all hands-on deck.

The project included the installation of new feedwater, condensate, and spillback connections for a hotwell tank in the site’s steam system, as well as new service connections and alterations to the existing river water pipework, treated water tank and RO water tank, facilitating onwards development of these existing systems.

Marc Millar, Steam & Technical Project Manager at James Ramsay, said: “We organised and executed the job well as a team and a huge part of that is having a receptive, experienced and understanding client who knows what it takes to get these types of challenges over the line.  Good communication between us and the client was critical to ensuring the work was delivered efficiently, and we were really pleased to be working with the team at William Grant again.”

The shutdown project engineer at William Grant & Sons Distillers, said: “Shutdowns can be a stressful and chaotic time, and having a good team working on the site helps the business greatly.

“From planning to execution, every work scope was carried out to a highly professional standard.”

We have decades of experience working with steam systems and our qualified team of steam specialists is both knowledgeable and experienced in the most complex of systems across a variety of industries. Find out more about our steam work here.

Company News

New Contracts Manager

We’re thrilled to announce the appointment of Chris Hopper as Contracts Manager, a newly created role that will support the continued growth of our business.

Chris’ vast experience will enhance our existing project management capabilities, providing expert oversight and risk mitigation to ensure compliance with contractual deliverables and obligations. Chris will bring invaluable insights, whilst assisting in streamlining processes and fostering strong relationships with our clients and partners.

Chris is joined by a new trainee estimator, Darren McLaren, who will be supporting our expanding mechanical project portfolio.

Darren brings a fresh perspective and enthusiasm to our team. With his keen eye for detail and eagerness to learn, we are confident he will excel in his new role and contribute significantly to our projects and continued growth.

Ian Mathieson, Business Director at James Ramsay, said: “As our company continues to expand, we recognise the importance of nurturing fresh talent and bringing in individuals who are eager to learn and adapt to our innovative approaches.

“Both of these strategic additions to our team will help us maintain the highest standards of quality, efficiency, and accountability, driving our continued success in the industry.”

Company News

Your feedback matters

Earlier in the spring, we launched our first customer survey to gather feedback and insights that would help us to improve the way we work with other businesses and organisations throughout our project delivery and full engagement process.

We wanted to use this survey to benchmark our performance and customer service levels, and we’re delighted to report that we have achieved a Net Promoter Score of 9.3.

Gary Shepherd, managing director at James Ramsay said: “We always aim to go above and beyond for our customers by empowering our team to deliver safety, quality and value at the highest standards. But we’re never complacent, and we’re always looking for ways to improve what we do and how we do it.

“We’re really pleased with feedback received through this survey, and we’re grateful to everyone who took the time to complete it.”

We’ll be expanding the survey through the year, and look forward to hearing from more of our customers – constructive criticism is always welcome, and we’re taking on board the feedback to ensure we continually improve what our business offers the marketplace.

Company News

ISO Success

Following a particularly rigorous audit that was carried out over the course of four consecutive days, we’re thrilled to announce that we have successfully retained our certifications for:

  • ISO 9001:2015 Quality Management System
  • ISO 14001:2015 Environmental Management System
  • ISO 45001:2018 Occupational Health & Safety Management System

Ian Mathieson, Business Director at James Ramsay, said: “This accomplishment reaffirms our unwavering commitment to upholding the highest standards in quality management and operational excellence and a promise of quality to our clients and partners.

“We’re proud to be able to continue delivering our outstanding services and innovative solutions that meet the rigorous requirements of these ISO international standards. We look forward to setting even higher benchmarks and achieving further greater success together.”

The ISO standards are accepted across the world as evidence that you meet global standards of best practice by adhering to legal and regulatory requirements.

New engineer promotions
Company News

Moving on up

As our business continues to grow and evolve, we recognise the importance of not only expanding our team, but also enhancing our management structure to support this growth effectively. As a result, we’re delighted to announce the promotion of two key members of our team.

We’re excited to introduce these two new strategic supervisor roles which have been designed to further bolster our existing teams, ensuring we can scale our operations while maintaining the high standards of service that our clients expect and deserve.

Paul Hamilton has been promoted from Mechanical Foreman to Mechanical Supervisor, and Allan R MacIsaac has been promoted from Service Foreman to Service Supervisor.

Ian Mathieson, Business Director at James Ramsay said: “I’m delighted to announce these two very well-deserved promotions, which are a testament to the hard work, dedication, and significant contributions these individuals have made to the wider team.

“We look forward to seeing their continued positive impact on  both our mechanical projects and service and maintenance offerings, along with their own personal growth in these new roles.”

Paul has been a pivotal part of our mechanical operations team, showcasing his wealth of expertise in the field during the past six years. In his new role as Mechanical Supervisor, Paul will continue to support our mechanical operations and will take on additional responsibilities focusing on project management delivery. His expertise will be invaluable in assisting with guiding our projects from initial inception through to successful execution, ensuring we meet our strategic objectives and maintaining the highest standards of quality and safety.

Allan MacIsaac is one of our most technically experienced engineers within our service and maintenance team. Having worked his way up through the ranks in our business, having joined us 15 years ago, Allan is an excellent operator with a fantastic range of experience in some of the most challenging environments. He is also a great mentor to our next generation of apprentices coming through.

Ian continued: “The introduction of these strategic supervisor roles is a proactive step towards strengthening our operational capabilities. As our project portfolio expands, the complexity and scope of our work increases exponentially. These supervisor roles will provide essential operational support, ensuring our teams remain aligned with our core objectives and continue to deliver exceptional outcomes.”

As a forward-thinking business, we are continually, and proactively, looking at strategies to develop, expand and improve our service delivery. Our people are key to this, and we are committed to their continuous improvement and promoting excellence in all aspects of operations.

Steam Network UK
Company News

On-board with Steam Network UK

We’ve joined the Steam Network UK – the UK’s only directory for the steam industry which aims to connect businesses to leading delivery partners.

The network is a brand new service, founded this year, after identifying a lack of connection between industry and end users such as; purchasers and engineering departments, often struggling to find professional support for the assets they are operating, maintaining or replacing.

By bringing the UK’s leading organisations together in one place, it enables potential customers to search for the specialist services they require across one common platform.

It hosts a membership comprising businesses that support all aspects of the engineering required for the generation and distribution of steam, including:

  • Boiler manufacturers
  • Burner manufacturers
  • Consultancy services
  • Service providers
  • Engineering components
  • Facilities management
  • Water treatment

The network is designed for end users to be able to easily search the categorised directory and find exactly who they need for the task at hand.

Find out more here.

Net Zero Nation
Company News

Accelerating towards a Net Zero Nation

To support our sustainability objectives, we’ve joined the Net Zero Accelerator programme with Net Zero Nation.

The programme is designed to support businesses of all sizes and sectors to demonstrate their commitment through skills and action plans which make real, consistent and compliant progress to net zero.

Ian Mathieson, Business Director and sustainability lead at James Ramsay, said: “As a business, we’re really inspired by what the Net Zero Accelerator programme can offer us in terms of continuous improvement, training and awareness for the team and a framework that will help us to make significant progress with our carbon reduction initiatives.

“We are currently underway with the on-boarding process and looking forward to the programme officially launching on 30th April.”

Participation in the programme means we are committed to producing monthly carbon accounts and a certified carbon reduction plan which will show our clearly defined pathway to reducing greenhouse gas (GHG) emissions.

Net Zero Nation will work alongside us to ensure and validate that we are adhering to the greenhouse gas (GHG) protocol, Science Based Targets pathway (SBT) and are fully aligned with UK government SECR reporting and PPN/0621 public sector standards.

Find out more about Net Zero Nation here, and follow us on LinkedIn and Facebook to keep up to date with our progress.

SafeContractor approved
Company News

SafeContractor accredited

Following a rigorous audit by Alcumus, we’re pleased to have secured our continued accreditation with the SafeContractor scheme.

Recognised by more than 50,000 customers, including 450 big-name brands globally, SafeContractor is trusted by the world’s most respected organisations to help them create better, more sustainable workplaces.

 SafeContractor is a leading health and safety standard and its Safety Schemes in Procurement (SSIP) accreditation collects and verifies information across health, safety, financial and ethical practices. 

Ian Mathieson, Business Director at James Ramsay, said: “Safety always comes first at James Ramsay, and our re-accreditation with SafeContractor demonstrates our continuing commitment to safety, compliance and quality in all that we do.”

Alcumus said: “As one of the founders of the SSIP, we believe in building a better working world for everyone.

“Our SSIP and PAS91 contractor accreditation scheme checks that companies meet the necessary requirements around health and safety, equal opportunities, diversity and environmental management practices – all in one plan. So, clients can be confident about you and reduce risk in their supply chain.”

About Alcumus SafeContractor

Alcumus SafeContractor has been part of the Alcumus group for the past 20 years. It aims to create a better working world by building a global network of responsible buyers and suppliers. Its mission is to take the pain out of compliance throughout the supply chain. By connecting buyers with accredited suppliers and making the supply chain more transparent, it helps its customers save time, lower costs, and manage major risks.

Find out more at www.safecontractor.com  

Engineering apprentice
Company News

Skills for Life

This week we’re celebrating our apprentices as part of the government initiative National Apprenticeship Week (5th to 11th February 2024) – a week-long celebration that brings together businesses and apprentices across the country to shine a light on the positive impact that apprenticeships make on individuals, businesses, and the wider economy.

At James Ramsay, we currently have four apprentices on board: Thomas Quinn, fourth-year heating and ventilation; Paul Clancy, second-year heating and ventilation; Daniel Robertson, second-year service and maintenance; and Euan Caddell, first-year heating and ventilating: industrial and commercial installation.

Ian Mathieson, Business Director at James Ramsay, said: “Apprenticeships play a key role in career development and the widening of opportunities for all. At James Ramsay, apprentices play a big role in developing the future of our business and we’re committed to supporting every learner to achieve their full potential.

“We’re really proud that many of our apprentices from over the years are still with us in key roles today, including our managing director, Gary Shepherd.”

Our former apprentices still with us in the business today include Gary Shepherd, managing director; Marc Millar, project manager; John Milligan, foreman; heating engineers Ross Mowat, Malky Aitken, Stevie McNeil, Colin Bright, Stuart McBeth; and Kyle Munro, service engineer.

Apprenticeships are a great work-based qualification route available across a wide range of industries, from engineering and accountancy to healthcare and hospitality, as well as everything in between. They combine academic study with on-the-job training enabling individuals to gain industry-specific skills, work experience, a nationally recognised qualification, and they are paid roles.

Support National Apprenticeship Week 2024 by encouraging others to consider how apprenticeships can provide #SkillsForLife.

Find out more at National Apprentice Week