Specialists in industrial and commercial pipework, heating and process systems - Established in 1920


Company News

Van investment

As we continue to expand, we’ve invested in ten new vans for our fleet – ensuring our engineers are safe and well-equipped to support customers across the country.

The vehicles are Ford Transit Connect vans which combine the trademark Ford Transit toughness with state-of-the-art technology to help us work smarter.

These new vans provide up to 3.6 cubic metres of load space and can carry up to 961 kg of cargo. They also come packed with sophisticated technologies, including active park assist, traffic sign recognition, and SYNC 3. These systems work together to help drivers stay connected and in control.

They also feature alloy wheels, front and rear parking sensors, rear-view camera and heated seats.

We’ve kitted out the rear cab so they are fully lined with plywood and complete with shelving.

Ready to go!

Activate 2028
Company News

Activate 2028 with IOSH

We’re proud to have pledged our support to The Institute of Occupational Safety and Health’s (IOSH) Activate 2028 campaign to help create better working lives.

Activate 2028 is all about action – and the entire occupational safety and health (OSH) community coming together to deliver a safe and healthy world of work. It’s bold and ambitious, and it’s about building on what IOSH and the industry has achieved so far and progressing the health and safety profession as a whole.

Through the Activate 2028 campaign, IOSH aims:

  • To be a leading authority in global occupational safety and health to maximise influence and impact.
  • To develop and recognise the excellence and expertise of occupational safety and health professionals to improve global standards in occupational safety and health.
  • To champion the role of occupational safety and health in social sustainability to drive business success.
  • To connect diverse professionals to continually develop the world of safety and health.

IOSH said: “We are in this together. Our collective commitment to Activate 2028 will bring about extraordinary change and progress. We look forward to creating a proud profession that is a beacon of diversity, a healthier, safer world of work that is recognised for sustainability, championing the right of every worker to have a safe and healthy workplace.”

We can all contribute towards IOSH’s goals by committing to the statements below.

1. We will push for best practice in our organisations, share our success and celebrate the colleagues and peers who help to lead the way.

2. We will support and connect with fellow professionals to continually develop a safe and healthy world of work.

3. We will challenge ourselves to identify and address ways in which our contributions can support sustainability in the workplace and help to usher in a more sustainable future.

4. We will embrace diversity and create an environment for greater equity and inclusion in whichever industry or organisation we are working in.

We pledged our support today. Find out more here and pledge your support here.

Together, we can make a real difference.

OTFEC accreditation
Company News

Awarded OFTEC accreditation

Following an extremely thorough audit process that demonstrated our competence across all key areas, we’re delighted to have been awarded accreditation by the Oil Fired Technical Association (OFTEC).

Recognised by government, manufacturers, distributors and consumers for commitment to excellence, OFTEC’s role not only provides audits, inspections and comprehensive technical support, but extends into promoting the industry through a trade association.

As well as services for the liquid fuelled heating industry, OFTEC has diversified significantly to include a competent person scheme, as well as support for a range of heating technologies including solid fuel and renewable technologies – reflecting the diverse off-gas heating industry of today.

Ian Mathieson, operations director at James Ramsay, said: “We always aim to empower our team to deliver safety, quality and value to solve our customers’ industrial and commercial heating and pipework problems. Collectively, our experience and technical expertise make us the experts in our field, and we strive to stay at the forefront, which is why industry recognition and accreditation is vitally important to our business and everyone who works here.”


OFTEC is a leading trade organisation for the heating and cooking industries in the UK and Republic of Ireland.  Leading the way in the off-gas grid heating sector, OFTEC’s vision is for all consumers to have safe and efficient heating. It achieves this by working with manufacturers of heating equipment, training providers, UKAS, LABC and other industry experts.

Find out more at OFTEC

Queens Quay district heating
Project Updates

Fit for a Queen

Queens Quay is Clydebank’s new business and living quarter. A £250m development located on the former John Brown shipyard, it has transformed the site into a vibrant waterside community just a few minutes-walk from town with open access and views to the riverside.

The 23-hectare site includes a diverse range of housing, health and leisure facilities, office, bar, restaurant and retail elements, and civic spaces such as parkland, riverside walkway and cycle path.

The entire development is served by a new district heating system – Scotland’s first major water source heat pump district heating network. The system extracts heat from the river Clyde and distributes this throughout residential areas and the wider Clydebank community, making it the greenest town in Scotland.

Owned, operated and maintained by West Dunbartonshire Council, the entire heating system, ensures security of supply and reduced tariffs for customers.

The district heating network is operated through an energy centre where the water source heat pumps extract 3°C of heat from the river Clyde. The river water passes through a series of filters before being pumped up to the heat pumps in the energy centre. The heat harnessed from the river is then converted into usable heat via the refrigeration process and is then transported by district heating pipes at circa 75°C to homes, businesses and other public buildings, to provide heating and hot water without the need for gas fired appliances. The primary water is then discharged back into the river.

As part of this project, we worked with our customer, Vital Energi, to design and install a very specialist and completely bespoke, maintainable, water extraction system consisting of a filter, DN350 pipework and frame, to extract the water from the Clyde.

Fabricated at our Glasgow manufacturing facility from super duplex stainless steel using a specifically developed weld procedure, it was essential that this pipework and filter could be regularly disconnected and removed using the frame as a slide guide to remove it from its location on the quayside for cleaning. To ensure ease of use, a set of sliding rails were attached to the frame so it could easily be maintained.

This was no mean feat. As well as calling upon the design and technical expertise within our in-house team, we deployed a team of professional divers to install the underwater elements of the frame and slide rails.

Gary Shepherd, managing director at James Ramsay, said: “We’re really proud to be involved in this ground-breaking project which really showcases our range of traditional skills in the most modern application of heating and pipework technology today.”

The rollout of the district heating network at Queens Quay continues and we’re currently back onsite (February 2023) installing connections to a number of public buildings including Clydebank library and the townhall.

National Apprenticeship Week
Company News

Celebrating National Apprenticeship Week

As part of the government-run National Apprenticeship Week (6th to 12th February 2023), we’re recognising the achievements of the many apprentices who have made an impact here at James Ramsay.

Right now, we have three apprentices on board: Thomas Quinn, third-year heating and ventilation; Paul Clancy, first-year heating and ventilation; and Daniel Robertson, first-year service and maintenance.

Ian Mathieson, operations director at James Ramsay, said: “Apprenticeships are an essential part of any national skills strategy and must be considered a key driver to address skills shortages, increase productivity and develop the skilled workforce of the future.

“We’re committed to helping every learner achieve their full potential here at James Ramsay and are delighted that many of our apprentices from over the years, are still with us in key roles today, including our managing director, Gary Shepherd.”

In addition to the apprenticeships, we also run in-house development programmes to ensure office-based staff have a clear path of career progression too, and continually improve skills and knowledge learned from other more experienced members of the team and through structured training programmes.

Our former apprentices still with us in the business today include Gary Shepherd, managing director; Marc Millar, project manager; John Milligan, foreman; heating engineers Ross Mowat, Malky Aitken, Stevie McNeil, Colin Bright, Stuart McBeth; and Kyle Munro, service engineer.

Apprenticeships are a great work-based qualification route available across a wide range of industries, from healthcare to engineering, travel, hospitality and accountancy, as well as everything in between. They combine academic study with on-the-job training enabling individuals to gain industry specific skills, work experience, a nationally recognised qualification, and they are paid roles.

National Apprenticeship Week (NAW) is an opportunity for the education and skills sector to celebrate the achievements of apprentices around the country and the positive impact they make to communities, businesses, and the wider economy.

Find out more at National Apprenticeship Week and #SkillsForLife

green hydrogen distillery
Project Updates

Piping in world’s first green hydrogen distillery

We’ve been appointed to support the installation of the world’s first green hydrogen-powered distillery at Arbikie Highland Estate, Lunan Bay, Montrose.

As work for James Ramsay begins on site next week, the team is set to install a new Byworth hydrogen ready boiler that will run alongside the site’s existing oil-fired steam boiler.

Working on behalf of Locogen, which is project managing the green hydrogen distillery project and providing all the expertise, services and support for the distillery to ensure the new system is compliant and meets the environmental challenges ahead, our team of engineers and welders will install the new boiler while the distillery continues to operate, ensuring minimum disruption to the day-to-day business operations.

Gary Shepherd, managing director at James Ramsay, said: “We’ve been involved in many ground-breaking projects throughout the years, so as commercial and industrial operations look to lower their carbon emissions in line with net zero targets, we’re increasingly supporting the installation of new renewable technology as well as fuel switching strategies to help overcome the challenges they face on the journey.

“We’re proud to be at the forefront of this innovative application of green hydrogen to support the decarbonisation of Scotland’s vitally important distilling sector.”

Many globally recognised distilleries are dotted around Scotland’s most remote locations – both on the mainland and surrounding islands – the majority are off the mains gas grid network and therefore using fossil fuel oils to generate the necessary heat for production processes. Hydrogen potentially offers a very compelling alternative fuel for producing the high-grade heat required, and there is great scope for applying this technology in the wider industry.

The Climate Change Bill commits Scotland to a target of net zero emissions of all greenhouse gases by 2045 and this places a huge responsibility on Scottish companies, particularly those that burn fossil fuels as part of their operation, to think about how they will run their businesses while satisfying their climate change obligations.  

At Arbikie, the green hydrogen for the new boiler will be supplied from a 1 MW wind turbine located on its Lunan Bay farm. An electrolyser will be used to convert the renewable energy supplied by the wind turbine into hydrogen to then be used in the distillery.

Passed from generation to generation, Arbikie Highland Estate, has been farmed and managed with absolute respect for the land. The addition of a distillery reinforced this ethos and re-energised its commitment to minimising environmental impact. The word ‘sustainable’ is not just a badge for Arbikie, it is the very essence of its field to bottle operation, and at the heart of the farming practices and distillery craft. For every decision made, the team considers the environmental impact and how they can do things better.

John Stirling, Arbikie Distillery, said: “Our ethos at Arbikie from our inception has been to try and create world-class premium spirits where all ingredients are grown on our single estate farm. Minimising our carbon footprint and working with the wonderful home-grown ingredients to create one of the world’s most sustainable distilleries.

“Our mission is to set new standards in the industry with the aim to be one of the world’s most sustainable distilleries. We have already become global leaders with the creation of the world’s first climate positive spirits, Nàdar Gin and Vodka.”

Arbikie Highland Estate Distillery is a family-owned business that combines running a farm alongside the rigors of operating a modern distillery. Find out more at https://arbikie.com/

Company News

SafeContractor accredited

Following a rigorous audit by Alcumus, we’re pleased to have secured re-accreditation for our SafeContractor status.

Recognised by 35,000 contractors and 480 big name brands, SafeContractor is a leading health and safety standard – it’s a Safety Schemes in Procurement (SSIP) accreditation that collects and verifies information across health, safety, financial and ethical practices.  

Ian Mathieson, operations director at James Ramsay, said: “At James Ramsay, safety always comes first and our re-accreditation with SafeContractor demonstrates our continued commitment to safety, compliance and quality in all that we do.”

SSIP assessments are all judged on core criteria approved by HSE. These core criteria describe what it means for a business to comply with basic health and safety law.

Alcumus said: “As one of the founders of the SSIP, we believe in building a better working world for everyone.

“Our SSIP and PAS91 contractor accreditation scheme checks that companies meet the necessary requirements around health and safety, equal opportunities, diversity and environmental management practices – all in one plan. So, clients can be confident about you and reduce risk in their supply chain.”

About Alcumus SafeContractor

The Alcumus SafeContractor scheme helps companies demonstrate their commitment to best practice beyond health and safety.

It has been supporting organisations and contractors for more than 20 years, and works with more than 480 organisations and 35,000 contractors. It’s supply chain management solution helps businesses to reduce risks and manage both anticipated and unanticipated events in the supply chain.

Find out more at www.safecontractor.com/

Company News

Raymond Shepherd retires

Longstanding member of the team, and our current chairman, Raymond Shepherd, is retiring from the business on 23rd December 2022.

Raymond has been an absolutely pivotal member of the team and leader of the business for more than 40 years.

He left his job at the shipyards and joined Ramsay’s in 1982 following a successful summer job with the business. His drive and ambition led him to leave for a short while and set-up his own business with a partner, but soon after he was contacted by one of the directors and offered the opportunity to buy his shares. So, in 1986, Raymond was back for good.

Throughout the years, he worked his worked his way up through the business to become operations director, then led a management buy-out in 2013 and was appointed managing director.

Raymond steered the business through steady growth in the early years, then brought in his two sons Gary (2002) and Jamie (2005), initially as apprentices who then also worked their way up through the business as engineers and latterly as operations and service directors, with Gary being appointed as managing director in 2020. They have come together as a team and become a force to be reckoned with, growing the business from £2m to £11m along with more than doubling employment from 24 to 79 staff today.

Gary Shepherd said: “Raymond is a true engineer at heart. He has been a massive asset to the business for more than 40 years and leaves very big shoes to fill. Not only has his professional experience helped to shape the business we have today, but his work ethic, attitude and values are lived and breathed throughout our business.

“He has always strived to be the best, and his mantra to go above and beyond for both clients and our team is one of our guiding principles, and we’re all proud to continue delivering his vision in our daily work.”

steam boiler installation
Project Updates

Upgrade complete at Tobermory Distillery

Tobermory Distillery is the Isle of Mull’s only whisky distillery. Founded in 1798, and today owned by Distell International Ltd., a subsidiary of the South African Distell Group, Tobermory produces award-winning Hebridean gin and single malt whiskies.

James Ramsay was selected to deliver the boiler upgrade for Tobermory based on our strong, longstanding relationship with Distell International having installed new steam boilers at both Deanston (Doune) and Bunnahabhain (Islay) distilleries during the past 20 years, as well as providing on-going repair and maintenance services.

Due to the remote island location, this project came with many logistical challenges – transporting equipment, crane breakdowns, ferries, supply chain problems, accommodation issues…as well as the good, old Scottish weather!

Despite the adversity, the project was delivered on time and on budget.

The old boiler was replaced with a larger, more resilient oil-fired Cochran ST36 6000kg/hr boiler, along with associated infrastructure including a hot well tank and support frame which we manufactured offsite at our Glasgow facility, then shipped to Tobermory.  

The engineering work involved a really good understanding of the project requirements and strong attention to detail to ensure the equipment that was manufactured offsite was going to fit on arrival at the distillery.

Angus Colquhoun, Technical and Compliance Manager at Distell International, said: “James Ramsay was Cochran’s installation partner of choice for this project, which we were very pleased with, due to the long-standing relationship between our companies.  From the first site visit to completion of commissioning, James Ramsay delivered a first class, professional service.”

When it comes to distillery work, we know our stuff. Throughout the years, James Ramsay has delivered new installations, upgrades, repairs and maintenance on a wide range of steam boilers and associated infrastructure. Alongside Cochran, we’ve installed new steam boilers on Harris and another two on Islay in the last five years alone which further demonstrates our track record with delivering these technical installations on the remote islands, supporting the Scottish distillery sector.  

Gary Shepherd. Managing Director at James Ramsay, said: “With more than 100 years of experience in steam installations, we’re well placed to offer our clients the security of an experienced team of engineers and managers who will deliver a quality installation.

“To maintain manufacturing continuity, we’re often required to complete these projects in a live operating environment – connecting to existing pipework, tanks and vessels while the distillery operates on a standby boiler. We’re well practiced at delivering this as a full turnkey package to offer a practical solution that ensures business as usual.”

To find out more our services to support distilleries and other manufacturing facilities, please visit: https://jamesramsayltd.co.uk/services/

steam boiler maintenance

NHS Ayrshire and Arran contract win

We’ve been appointed to provide full servicing and maintenance of all commercial and domestic gas appliances across the NHS Ayrshire and Arran estate.   

The three-year contract encompasses annual gas safety service, inspection, maintenance and certification carried out on each of the 305 heating/hot water boilers across 39 premises, some of which are specialist or dual fuel installations. 

Jamie Shepherd, Service Director at James Ramsay, said: “We’re delighted to have been appointed to deliver this contract. Our sector experience and proven track-record, as well as our understanding of gas regulations, legislation and guidance, puts us in the best position to support NHS Ayrshire and Arran deliver on its legal duties and support its high level of health and safety compliance.”

Integral to the contract, we’ll deliver:

  • Physical examination of the condition and safe functioning of appliance, pipework, ventilation and any flue
  • Full service carried out including performance tests, flue gas analysis
  • Gas safety inspection report of findings
  • Gas tightness tests in all areas
  • Any other actions to ensure NHSA&A compliance with the gas safety regulations
  • Any electrical works required within the boiler

All works will be carried out by Gas Safe registered engineer.

We’ll also provide breakdown support to NHS Ayrshire and Arran, supplying only original equipment manufacturer (OEM) parts, and ensuring a two-hour response time for both emergency and non-emergency call outs.

We’ve now worked with NHS Ayrshire and Arran for the past four years, having successfully won the contract in 2018, had our contract extended, and now re-tendered for a further three years.

NHS Ayrshire and Arran provides healthcare to almost 400,000 people. More than 9,000 staff works in its hospitals including two University Hospitals in Ayr and Crosshouse near Kilmarnock, Ailsa Hospital in Ayr, Ayrshire Central Hospital in Irvine, and Biggart Hospital in Prestwick.  It also has community hospitals in Arran, Cumbrae, Cumnock, Girvan, Woodland View on the Ayrshire Central Hospital site and community-based staff across various premises throughout Ayrshire and Arran.

Find out more about services from James Ramsay here https://jamesramsayltd.co.uk/services/