We will only use the information that we collect about you lawfully (in accordance with the new General Data Protection Regulations 2018). Under the terms of the GDPR legislation, we are required to explain to you how we will treat any personal and/or private data which we collect from you.

We are James Ramsay (Glasgow) Limited. We are also known as the data controller. We are a provider of industrial and commercial pipework, heating and process systems. The James Ramsay website, is owned and operated by us. Should you wish to access any of the information that we store about you, or wish to request we remove the data entirely, please simply email us.

We are committed to the online privacy of all our users. This policy statement is designed to give a clear explanation of the James Ramsay (Glasgow) Limited data processing practices.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:
•    Your name
•    Your address
•    Your email address
•    Your telephone number

In some cases, we may collect information about your computer, including where available your IP address, operating system and browser type and we may share non-personal aggregate statistics (group data) about our website visitors’ traffic patterns with partners or other parties. However, we do not collect, sell or share any information about individual users.

Where we store your personal data

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Uses made of the Information

We use information held about you in the following ways: to ensure that content from our website is presented in the most effective manner for users, to allow you to participate in interactive features of our website and to contact you in order to send you information you have asked us to provide or which we think may be useful to you. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Disclosure of your Information

We will never disclose your information to anyone outside of James Ramsay except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or to any successors in title to our business.

Information may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). Whenever we transfer information to countries outside of the EEA we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Other websites

The website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Changes to this Policy

This policy replaces all previous versions and is correct as at October 2018. We reserve the right to change the policy at any time. Any changes to this policy will be posted here.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to our Privacy or Cookies Policy via email at info@jamesramsayltd.co.uk